Harnessing the Power of Exponential Technologies

Across the government, exponential technologies are helping federal agencies address next-generation challenges and deliver better services with fewer resources. From implementing proactive cybersecurity measures to expediting benefits payments for our nation’s veterans, artificial intelligence, immersive experience, edge computing, and cybersecurity are already advancing a variety of mission outcomes.  

In conjunction with the Partnership for Public Service, we assessed what exponential technologies can and cannot do at present and identified key considerations to help accelerate adoption. Our report, Cracking the Code: Harnessing the Exponential Power of Technology, provides insights that agencies can use to acquire these technologies through flexibilities in purchasing rules, overcome implementation challenges, and communicate benefits to achieve maximum employee buy-in. 

• Artificial Intelligence (AI): Whether it’s accelerating existing processes or performing advanced problem solving operations, AI applications equip agencies with the analytical capabilities to design better experiences for the public and cut costs. 
  
  
• Immersive Technology: From virtual reality to augmented reality, immersive experience trains individuals safely and more effectively for dangerous work scenarios while reducing training costs and risks.
  
  
• Edge Computing: As the amount of available data proliferates, putting a significant strain on existing information systems, edge computing creates decentralized networks where secure data analysis happens in near real-time.
  
  
• Enhanced Cybersecurity: On their own or in concert with one another, exponential technologies bolster cyber resilience by identifying potential threats, visualizing vulnerabilities, and storing data in more secure locations.

While substantial improvements in operations and customer service have already been realized, the government has only begun to capitalize on the innovative opportunities made possible through exponential technologies. Cracking the Code explores how agencies can achieve technology modernization that helps solve complex problems and ultimately improves the customer experience.